What it is
Bookings that land in the diary, not the inbox
Customers book the service themselves, into your actual diary, with your actual availability. Less phone tag, and a booking that is already in the system when it arrives.
What it does for a dealer
In practice
- Bookings arrive as bookings, not as an email somebody has to retype.
- Your availability is the source of truth, so you do not double book.
- Fewer calls for the person on the counter.
In practice
What you can do with it
A booking that arrives in the diary is worth more than one that arrives in an inbox at nine at night.
- Customers book from your own site, into your real diary.
- You set what can be booked and when, so nobody books a two hour job into a twenty minute slot.
- Bookings land as jobs rather than as messages somebody has to transcribe.
- Confirmations and reminders sent automatically.
- Existing customers recognised, with their unit already on the record.
- Booking plugin for a site you already have, rather than a separate microsite.
- The diary is the same one the workshop is looking at, so there is one version of the day.
- Convert an enquiry or an open invoice into a booking without retyping it.
For a dealership the seasonal peaks are the argument. When the phones do not stop, the bookings that come in on their own are the ones that do not get lost.
See it working
Online bookings in the product
Recorded in Workshop Software. DealershipSoft is the same platform with unit sales added, so this works the same way.
Give it two weeks. We'll help you get set up.
There's nothing complicated about getting started, and you won't be doing it alone. We'll show you how to set it up around the way your dealership already runs, then stay in touch while you find your feet.