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Feature

Technician productivity

Clocked time against sold time

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What it is

Clocked time against sold time

Record technician hours, compare them to what was quoted, and see where the labour margin actually goes.

What it does for a dealer

In practice

  • Clock on and off per job, not per day.
  • Sold hours against actual hours, per technician.
  • Find the job types that quietly lose money.

In practice

What you can do with it

Clocked time against sold time is the number that decides whether the workshop is a profit centre or an expense.

  • Technicians clock on and off the job, including from the phone in the yard.
  • Clocked time compared against the time sold on the job, per job and per technician.
  • See who is on what right now without walking out to ask.
  • Multiple technicians on one job, each with their own time.
  • Time on internal and recon work measured the same way as retail work.
  • Employee records and rates held per technician.
  • Productivity visible by period rather than only at the end of the month.
  • Job progress statuses that mean something on the floor, not just in a report.

For a dealer, recon is where this earns its keep. Internal work is easy to leave unmeasured, and it is exactly the work that quietly decides the margin on a unit.

See it working

Technician productivity in the product

Recorded in Workshop Software. DealershipSoft is the same platform with unit sales added, so this works the same way.

Give it two weeks. We'll help you get set up.

There's nothing complicated about getting started, and you won't be doing it alone. We'll show you how to set it up around the way your dealership already runs, then stay in touch while you find your feet.

Start free trial Call 1300 729 658Call 855-393-1276Call 02036 086 997Call +61 1300 729 658Call 087 551 0860