Integration
Podium
Customer messaging and reviews, from the workflow you already use.
What it is
Podium
Podium is a customer messaging and review platform.
Podium handles the messaging and review side of the customer relationship from inside the workflow, rather than as a separate app somebody has to remember to open.
In DealershipSoft
What it does for a dealer
- Message customers without leaving the job.
- Ask for the review at the point the customer is happiest.
- Conversations stay attached to the customer record.
Where you can use it
Availability
Australia.
Every Workshop Software integration is available in DealershipSoft, but availability is per market. The integrations directory shows what is live where you are.
What you get
Inside the Podium connection
Customer information in one thread
The conversation stays attached to the customer, not to a staff mobile.
Inspection reports customers can read
Send the inspection where the customer is already talking to you.
See it working
Podium in the product
Recorded in Workshop Software. DealershipSoft is the same platform with unit sales added, so this integration behaves the same way.
Give it two weeks. We'll help you get set up.
There's nothing complicated about getting started, and you won't be doing it alone. We'll show you how to set it up around the way your dealership already runs, then stay in touch while you find your feet.